New Patient Registration
Step 1 – The patient should email the practice at [email protected] with their full name, address and date of birth. We will then check to see if they are within the practice boundary.
If they are not, then a letter will be emailed to them explaining the reason for their rejection. If they are then they should proceed to step 2 below.
Step 2 – If the patient is within the practice boundary, they will receive an email from us with a link to this page asking them to follow the following steps.
Step 3 – Download and install the software Adobe Reader. The software can be downloaded from here: https://get.adobe.com/uk/reader/
Step 4 – Once it has been installed on your computer/laptop. Watch the following video: https://youtu.be/8RRRz5TdoAw
Step 5 – Then download the following 5 documents:
Step 6 – Once the appropriate forms above have been filled in email them to [email protected]. We should receive the following documents attached in your email:
- GMS1 Family Doctor Services Registration Form
- Proof of ID (Photo ID such as Passport)
- Proof of address (Driving License, Tenancy agreement, council tax bill, utility bill or bank statement)
- Brief medical summary from your previous medical practice
Please note a clear (non-blurred) photograph of Proof of ID and Proof of address can be attached to the email and sent and is sufficient.
Step 7 – Once all these documents have been received, the practice will then register the patient with the practice. And the patient will then receive a text or an email confirming their registration with the practice.
Step 8 – The patient will also receive a separate online access email with a list of providers. This will allow them to book appointments and order repeat prescriptions without having to telephone or physically attend the surgery. Please click here for more information: https://www.walnutwaysurgery.nhs.uk/patient-online-access/
Step 9 – Once the patient has received the confirmation, they should contact the practice and book an appointment with the Health Care Assistant (s) ( Mohammad & Pauline) for a new patient health check. During the Covid crisis the Health Care Assistant will be carrying out health checks remotely via telephone.
In this health check the assistant will go through all their medication and other elements of their brief medical summary and once this is completed any medication can then be issued by the doctor.
Step 10 – Welcome to the practice, you are now a fully registered patient!
The doctors welcome new patients who live within our practice area. Please look above to see the area our practice covers.
The documentation requested above will help to ensure the correct matching of a patient to the NHS central patient registry to ensure previous medical notes are passed onto the new practice.
Your registration status with us will depend on whether you are a visitor, staying temporarily in the area or are a permanent resident.